At Flowers Hitchin, we believe everyone in our community deserves equal access to our beautiful selection of flowers and easy, reliable online ordering. Making accessibility a core value ensures that all Hitchin customers can order Flowers Hitchin online with comfort, dignity, and independence. Our ongoing commitment is to create and maintain an inclusive website experience for every visitor, regardless of ability.
The Flowers Hitchin website has been designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These international guidelines outline the best practices for web accessibility and are widely recognised for making digital content more inclusive. We strive to adhere to these standards across all aspects of our site, focusing on principles of perceivability, operability, understandability, and robustness. This means users with varying abilities can interact with our content, browse our floral arrangements, and place orders comfortably.
Our website is optimised for use with modern screen readers. This ensures that visitors using assistive technologies can navigate, read, and interact with the site efficiently. Image descriptions, properly labeled buttons, logical navigation, and keyboard-friendly layouts allow those using screen readers to enjoy a seamless experience when searching for Flowers Hitchin products or completing a purchase online.
Visual accessibility is a priority at Flowers Hitchin. We use a high contrast colour scheme and large, clear fonts across our website to improve readability for visitors with visual impairments. The site structure avoids colour combinations that can cause problems for those with colour vision deficiencies, and all text retains clarity against backgrounds. Customers from Hitchin and beyond can easily read floral descriptions, pricing, and important details throughout their journey.
Accessible online ordering is at the heart of our digital service. We have streamlined our forms, minimised the number of required steps, and ensured that all interactive elements can be reached via keyboard. This guarantees that every customer, regardless of their device or ability, can successfully order Flowers Hitchin with ease and confidence.
We recognise that accessibility is an ongoing process, and we are committed to continually reviewing and enhancing our website to remove barriers. Testing with a variety of browsers, devices, and assistive tools helps us identify improvements. We encourage feedback from all customers to assist us in our mission to serve the entire Hitchin community. If you experience any difficulty accessing any part of our website, or if you have suggestions on how we might improve accessibility, please contact us using the form on our website or by visiting our shop in Hitchin.
Flowers Hitchin is dedicated to inclusivity, and we are always striving to ensure that every customer can experience the joy of selecting, sending, and ordering flowers online. We appreciate all feedback and remain committed to the highest standards of accessibility and customer service for our Hitchin customers and beyond.
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